Established, reputable & highly experienced

Bridge Partners has been delivering IT Support since 2001

Dedicated to our customers

Since 2001 Bridge Partners has been providing first class IT support services to customers in Cambridge, London and around the world.  We are proud of our talented and hard-working team of IT experts who are dedicated to keeping our customers happy.

Our company culture is one of openness and our values focus on clarity, partnership and quality.  Please explore below to find out more about our history, our people and the values which underpin our internal and external relationships.

We understand business

Founded by Daniel Kleeman MEng, MBA and Andrew Glover BSc, MBCS, we work in close partnership with customers to give them a trusted technical support.

Our IT support consultants understand the business world. So once you tell us your goals, we translate them into bespoke IT solutions that will help your organisation succeed.

We plan with you for the long-term – this includes looking at potential concerns so we can find solutions quickly. Our approach results in a service that is seamless and sustainable.

We make every effort to be friendly and approachable – we know how to work with customers’ own employees so we can provide quality IT support, management and strategy.

Your partner in
technical support

Finding the right services for your business such as IT consultancy, IT servicedesk support, software purchasing or hardware advice, can be confusing and time-consuming. Bridge Partners makes the process straightforward, giving you peace of mind.

To help you make the right decisions our experts are happy to talk to you about your needs. As your technology partner, we explain clearly what we are doing and why, so you understand the ins and outs of your IT system, which is the foundation of your business.

Our company values

Bridge Partners are proud of the company values which put integrity at the core of everything we do.

An insight into our values

Whether you are considering trying our services or interested in joining us, we would like to offer you an insight into the values which underpin our customer and internal relationships. Taking a holistic approach, we also apply them to our daily work, performance reviews and recruitment.

Clarity

  • We communicate clearly using language that is easy to understand
  • We do not talk in acronyms, jargon or ‘business speak’
  • We ask questions when we don’t understand.
  • We teach and help people so they understand a task rather than just tell someone how to do something
  • We check for understanding
  • We don’t say ‘yes’ if we don’t understand something
  • We ensure documentation is clear and simple to use and follow
  • We challenge processes and aren’t afraid when things go wrong
  • We are honest in our communication

Partnership

  • Look for opportunities to collaborate
  • We support colleagues first and then clients
  • We trust people’s intentions
  • We don’t blame individuals or departments when mistakes happen
  • If we notice someone has made a mistake, we talk to them and work together to resolve it in a non-judgemental way
  • We talk and treat each other kindly, calmly and respectfully
  • We communicate with each other and clients face to face or verbally rather than via teams or email where possible

Quality

  • We ensure work is right first time
  • We don't hide our mistakes
  • We complete work to a high standard and in a timely manner
  • We keep our own house tidy. If we find something that needs doing, we do it and don’t leave it for others to sort out
  • We peer review work to ensure consistency and accuracy
  • We review our processes continuously
  • If we pass on a task to someone, we follow up with them to check the task is completed
  • We continuously share skills and knowledge to develop each other

Meet the team

The people behind your IT services.

Internal IT Support Manager
Jack Evans
IT Project Engineer
Dan Tobin
Service Desk Engineer
Daniel Olive
Head of Service Desk
Mark Radford
IT PROJECT ENGINEER
James Welburn
Director
Alastair Mundell
Service Desk Engineer
Evelina Ivanova
IT PROJECT ENGINEER
Phil Cole
Accounts Assistant
Sasha Sadile
Office Administrator
Jane Stevens
IT SUPPORT MANAGER
Ben Thomas
Strategic IT Partner
Darren Vincent
IT Account Manager
Aryan Malakzi
IT Account Manager
Craig Kennedy
HEAD OF CLIENT SERVICES
Cristina Stanciu
IT SECURITY GOVERNANCE ANALYST
Kieran Gohel
Junior IT Technician
Ben Thompson
Service Desk Engineer
Ryan Morrison
Service Desk Engineer
Mabel Keate
IT PROJECT ENGINEER
Russell Scott
Service Desk Team Leader
James Snow
IT Support Manager
Simson Li
Service Desk Engineer
Cris Teixeira
Strategic IT Partner
John Hodson
IT Support Manager
Paul Barke
HR Advisor
Whitney Rodie
Receptionist/ Office Administrator
Annalisa del Colle
Service Desk Engineer
Robert Cole
IT Support Manager
Josiah Faulkner-Harrington
IT Support Manager
Aidan Gee
IT Support Manager
Zaidan Umar
IT Support Manager
Kirsten Sowerby
Junior IT Security Engineer
Ryan Wilson
SENIOR SERVICE DESK ENGINEER
Alexander Cowdrey
IT SECURITY ENGINEER
Simon Brown
SERVICE DESK TEAM LEADER
Peter Ward
Administrator
Libby Hay
IT Security Engineer
Oskar Grainger
HEAD OF FINANCE
Becky Blair
HEAD OF CYBER SECURITY
Anthony Hall
IT Security Engineer
Ugo Nwandiogo
IT Business Partner
Kieran Coffey
Procurement Officer
Liam Webb
IT Support Manager
Emmanual Agbalu
ASSISTANT ACCOUNTANT
Annett Crane
Junior IT Security Engineer
Reuben Matheron
SENIOR SERVICE DESK ENGINEER
James Myhill
IT PROJECT ENGINEER
Dominic Webb
HEAD OF ADMINISTRATION
Amanda Benton
IT Support Manager
Bartek Wojcik
Service Desk Engineer
Kat Strach
Service Desk Team Leader
Polly Pettitt
Service Desk Engineer
Ryan Morrison
SENIOR SERVICE DESK ENGINEER
Alexander Cowdrey
Head of Service Desk
Mark Radford
Internal IT Support Manager
Jack Evans
Service Desk Engineer
Mabel Keate
Service Desk Engineer
Daniel Olive
Service Desk Team Leader
James Snow
SENIOR SERVICE DESK ENGINEER
James Myhill
Service Desk Engineer
Evelina Ivanova
Service Desk Engineer
Kat Strach
Service Desk Engineer
Cris Teixeira
SERVICE DESK TEAM LEADER
Peter Ward
Service Desk Team Leader
Polly Pettitt
Service Desk Engineer
Robert Cole
IT Support Manager
Emmanual Agbalu
IT Account Manager
Craig Kennedy
IT Support Manager
Paul Barke
IT Support Manager
Simson Li
IT Support Manager
Bartek Wojcik
IT Support Manager
Josiah Faulkner-Harrington
IT Account Manager
Aryan Malakzi
Strategic IT Partner
Darren Vincent
IT Support Manager
Zaidan Umar
HEAD OF CLIENT SERVICES
Cristina Stanciu
Strategic IT Partner
John Hodson
IT Support Manager
Kirsten Sowerby
IT Support Manager
Aidan Gee
IT SUPPORT MANAGER
Ben Thomas
IT Business Partner
Kieran Coffey
HEAD OF FINANCE
Becky Blair
HR Advisor
Whitney Rodie
Office Administrator
Jane Stevens
Procurement Officer
Liam Webb
Receptionist/ Office Administrator
Annalisa del Colle
Accounts Assistant
Sasha Sadile
Administrator
Libby Hay
HEAD OF ADMINISTRATION
Amanda Benton
ASSISTANT ACCOUNTANT
Annett Crane
Director
Alastair Mundell
IT Project Engineer
Dan Tobin
Junior IT Technician
Ben Thompson
IT PROJECT ENGINEER
Phil Cole
IT PROJECT ENGINEER
James Welburn
IT PROJECT ENGINEER
Russell Scott
IT PROJECT ENGINEER
Dominic Webb
HEAD OF CYBER SECURITY
Anthony Hall
Junior IT Security Engineer
Reuben Matheron
IT Security Engineer
Oskar Grainger
IT SECURITY ENGINEER
Simon Brown
IT Security Engineer
Ugo Nwandiogo
IT SECURITY GOVERNANCE ANALYST
Kieran Gohel
Junior IT Security Engineer
Ryan Wilson

Take a look at how we give back to the community.

Clarity, Partnership, Quality.

Since 2001 Bridge Partners has been providing first class IT support services to customers in Cambridge, London and around the world.  We are proud of our talented and hard-working team of IT experts who are dedicated to keeping our customers happy.