Support

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Bridge Partners is a leading firm of technology experts providing IT support in Cambridge and London as well as remotely around the world. Since this is the core of our business, we understand how valuable dependable outsourced IT services are to the success of any organisation.

Ranging from day-to-day office IT problems and hardware advice, to backups and server updates, Bridge Partners staff are trained to exceed the standards of other technical support services.

Clear communication and superior expertise

Clarity is key to excellent IT support; our professionals never use jargon, and always explain what they are doing and why. Many of our professionals have more than 10 years’ IT experience and excellent business know-how. Our accomplished staff work with your business needs in mind, and translate them into bespoke IT solutions.

Your dedicated IT partner

Partnership is essential to running a robust, secure IT infrastructure. This is why we work closely with you, ensuring we understand your unique requirements and deliver the solution that works for your business and its people.

By providing support at your own office, Bridge Partners can provide proactive and responsive onsite IT support. Since we provide IT services for small businesses and large corporations alike, we can adapt our approach and integrate into teams of all sizes and capabilities. Our experts are friendly and know how to work with your own staff.

We provide multidisciplinary support teams instead of just one expert. This approach gives you:

  • Year-round IT support
  • A broad range of skills
  • Flexibility to increase and decrease resource in line with changing requirements

Although being onsite is important, where appropriate we can also monitor your IT system and fix problems remotely – and securely.

Our customers also get full access to our friendly helpdesk team, and our other support managers can help where their skills are needed. Our dedicated account directors are available to answer questions, and our out-of-hours support service is available as required.

If you need a dependable IT partner, talk to us today. Together we can talk about your needs and tailor technical support. Call 01223 750150 or email: info@bridgepartners.co.uk.